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Terms & Conditions

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Welcome to Fit With Danny. Please read these Terms and Conditions ("Terms") carefully before purchasing any of our plans or using our website (www.fitwithdanny.com). By browsing this website or purchasing any of our pricing plans, you agree to be legally bound by these Terms.

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1. Information About Us & Contact

  • The Provider: The service is operated and provided by Daniel Nebeský, a registered Sole Trader (OSVČ) in the Czech Republic, Business ID (IČO): 21787760.

  • Brand & Correspondence: "Fit With Danny" ("we", "us", "our") is the trading name. For customer service, communications, or legal correspondence, you can contact us via email at info@fitwithdanny.com or use our brand mailing address at 124 City Road, London, EC1V 2NX, United Kingdom.

  • The Client: "Client", "you", or "your" refers to any natural person over the age of 18 who purchases a service from this website.

2. Eligibility & The Onboarding Process

  • Age Restriction: You must be at least 18 years of age to purchase our services.

  • Health Status Requirement: Our services are designed exclusively for reasonably healthy individuals. By ticking the mandatory checkbox at checkout, you declare that you do not suffer from any medical condition, eating disorder, chronic illness, or allergy that would make metabolic or nutritional adjustments unsafe.

  • The Funnel & Commencement: Immediately upon making a purchase of one of our Pricing Plans (payment processed securely via Stripe), an automated email containing an Onboarding Questionnaire will be sent to you.

  • Activation Date: Your chosen coaching period (1, 3, or 6 months) commences on the exact date of purchase, not the date you submit the questionnaire. It is your responsibility to complete the questionnaire promptly to maximize your support time. Delayed submission by the client does not pause, extend, or freeze the duration of the purchased contract.

  • Delivery Timeline: Upon receiving your fully completed Onboarding Questionnaire, we require up to 5 working days for the Kickstart plan, and up to 7 working days for Core and VIP (excluding weekends and bank holidays) to analyse your data, formulate your personalized targets, and deliver your custom meal plan along with your Resource Pack. The coaching support and communication (such as check-ins and messaging) are available immediately from day one, but the creation of bespoke materials is bound by this delivery window.

3. Pricing Plans & Minimum Commitment (Minimum Term)

We offer three distinct tiers of nutrition coaching. Because our 3-month and 6-month plans involve continuous support and capped intake slots, they are subject to a Minimum Commitment Period:

  • Kickstart (1-Month Support): A one-off purchase valid for exactly one (1) month from the date of payment. This plan does not auto-renew.

  • Core Coaching (3-Month Minimum Term): A fixed 3-month contract. By purchasing this plan, you explicitly commit to a minimum term of three (3) months. The total cost of the contract is split into consecutive monthly recurring charges of £89 for your convenience. You are legally bound to complete all three monthly payments.

  • VIP Coaching (6-Month Minimum Term): A fixed 6-month contract. By purchasing this plan, you explicitly commit to a minimum term of six (6) months. The total cost of the contract is split into consecutive monthly recurring charges of £159 for your convenience. You are legally bound to complete all six monthly payments.

4. Auto-Renewal & Cancellation Policy

  • Auto-Renewal: After the expiration of the initial Minimum Term (3 months for Core, 6 months for VIP), your subscription will automatically convert to a rolling month-to-month plan at the same monthly rate until cancelled by you.

  • How to Cancel Future Renewals: To stop your plan from auto-renewing after your Minimum Term has been fulfilled, you must email us at info@fitwithdanny.com at least 48 hours prior to your next scheduled billing date. Cancellations take effect at the end of the current billing cycle.

  • Early Termination: Cancellation or termination of Core or VIP plans prior to the completion of the 3-month or 6-month Minimum Term is strictly prohibited, and no refunds will be issued for remaining months unless proven by a verified medical certificate proving you can no longer participate.

  • Failed Payments: If a monthly recurring charge fails on Stripe, you will be granted a 7-day grace period to update your payment method. During these 7 days, we reserve the right to temporarily suspend your access to WhatsApp support, video consultations, and check-ins. If the balance is not cleared within 7 days, your service will be terminated, and we reserve the right to legally pursue the outstanding debt for the remainder of your Minimum Term.

5. Refund Policy & Consumer Rights (Statutory 14-Day Cooling-off)

  • The Digital / Bespoke Service Exception: Under UK Consumer Contracts Regulations, consumers standardly have a 14-day cooling-off period. However, because our service includes instant access to digital materials (Resource Packs, Recipes Portal) and custom-made, bespoke products (Personalised Meal Plans), submitting your Onboarding Questionnaire constitutes an explicit request for us to begin the service immediately.

  • Stand-alone Digital Products (e.g., E-books, Guides): When purchasing a standalone digital product or any downloadable guide, you explicitly agree that immediate access and download links are provided to you instantly upon payment. By clicking the purchase button and downloading/accessing the digital file, you acknowledge that you expressly waive your statutory 14-day right of cancellation and refund. All sales of downloadable digital products are strictly final and non-refundable.

  • Refund Eligibility:

    • You are entitled to a full refund within 14 days of your first payment ONLY if you have NOT yet filled out or submitted your Onboarding Questionnaire and have not accessed the digital resources.

    • Once you submit the questionnaire, you waive your right to the 14-day cooling-off period, and the payment becomes completely non-refundable as bespoke work commences immediately.

6. Video Consultations & Support Policy

  • Punctuality: Consultations last up to 30 minutes. If you are late, the call cannot be extended, as it affects other clients.

  • Cancellation of Calls: You must cancel or reschedule a video consultation at least 24 hours in advance via email. Late cancellations or "no-shows" will result in the consultation being forfeited (or charged at full value if purchased as a £39 add-on).

  • "Use it or Lose it" Policy (VIP Plan): The 12 video consultations included in the VIP Coaching plan are distributed bi-weekly (maximum 2 per month). Unused consultations cannot be rolled over to subsequent months or used after the 6-month period has ended. They expire at the end of each billing month.

  • Support Hours: Email support (all plans) operates Mon–Fri with replies within 24 hours. VIP WhatsApp support operates Mon–Fri, 09:00–19:00 for same-day replies. Messages sent outside these hours will be answered the next working day.

7. Medical Disclaimer & The Questionnaire Shield

  • Non-Medical Status: Daniel Nebeský is a certified nutritionist (holding Level 4, 5, and 7 certifications), not a medical doctor, registered dietitian, or clinical practitioner. We do not diagnose, treat, or cure any medical conditions, diseases, or severe psychological eating disorders. Our guidance is evidence-based and provided to the best of our knowledge, but it is intended for general health/performance optimization and cannot substitute professional medical advice.

  • The Incomplete Information Loophole Protection: All meal plans, macronutrient targets, and strategies are formulated solely based on the data you provide in your Onboarding Questionnaire. Fit With Danny expressly disclaims any liability for health complications, nutrient deficiencies, allergic reactions, illness, or injury resulting from your failure to disclose—or your concealment of—any allergies, medical histories, intolerances, medications, or health conditions in the questionnaire.

  • Discovery of Medical Issues: If we discover during coaching that you have an undisclosed chronic condition or eating disorder that makes nutrition coaching unsafe, we reserve the right to immediately terminate the contract, issue a pro-rata refund for unfinished work, and refer you to a qualified medical specialist.

8. Intellectual Property & Digital Rights

  • All content on www.fitwithdanny.com, including blog posts, recipes, custom meal plans, e-books, spreadsheets, and Resource Packs, is the exclusive intellectual property of Fit With Danny.

  • You are granted a limited, non-exclusive, non-transferable license to use these materials for personal, non-commercial use only. Sharing, distributing, reselling, or copying our materials to third parties or via social media is strictly prohibited and will result in immediate legal action.

9. Third-Party Platforms & Governing Law

  • Technical Outages: We use third-party platforms (Wix, Stripe, Zoom, WhatsApp) to deliver our services. We are not liable for temporary technical outages of these third-party platforms. If a video call is disrupted by an outage, it will be rescheduled at no extra charge.

  • Governing Law: These Terms, your use of the website, and any disputes arising from our services shall be governed by and construed in accordance with the laws of United Kingdom of Great Britain and Northern Ireland, and subject to the exclusive jurisdiction of the courts of the United Kingdom.

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Privacy Policy

Fit With Danny is committed to protecting your privacy in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

  1. Data Collection: We receive, collect, and store information you enter on our website or provide during the onboarding process. This includes your name, email address, phone number, billing address, IP address, purchase history, and technical data.

  2. Freebies & Marketing Communications (Mailing List): When you request a free digital product, guide, or resource ("Freebie") from our website, you provide us with your email address. By doing so, you acknowledge that you are subscribing to the Fit With Danny mailing list. We will use your email address to deliver the requested Freebie and to send you occasional marketing updates, nutritional insights, and promotional offers. You can opt out of these communications at any time by clicking the "Unsubscribe" link at the bottom of any email we send.

  3. Health & Sensitive Data: The personal and health metrics provided in your Onboarding Questionnaire are processed securely solely for the purpose of creating your tailored nutritional service. By submitting the questionnaire, you grant us explicit consent to process this health data for your plan.

  4. Payment Security: All credit/debit card transactions are processed directly by our secure payment gateway (Stripe). Fit With Danny does not store, see, or have access to your full credit card details.

  5. No Consultation Recording: To comply with GDPR privacy frameworks, video consultations on Zoom/Google Meet cannot be recorded by either party without mutual written consent.

  6. Data Sharing: We never sell, lease, or share your personal data with third-party marketers. Data is used exclusively by Fit With Danny to fulfill your order, manage your subscription, or send your requested newsletter updates.

  7. Your Rights: You have the right to request access to the data we hold about you, rectify any inaccuracies, or request its complete deletion at any time by emailing info@fitwithdanny.com.

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